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5 Recall issues only 1 done

6337 Views 14 Replies 5 Participants Last post by  playersnoopy
So just got a list of recalls for my VIN I'll list them here

TYPE ID # REPAIR DATE DEFECT CODE DEFECTIVE PART
RECALL CR150 SRV-TSB-18-005 ECU SW UPDATE (NO JAP)
RECALL CR152 SRV-TSB-18-007 NUMBER PLATE HOLDER SEALS RUBBER PAD
RECALL CR154 SRV-TSB-18-009 UPDATE OF SIDE STAND PAN V4
RECALL CR153 SRV-TSB-18-008 UPGRADE OF BREMBO BREMBO CLUTCH FLOATING PISTON KIT
RECALL 734479 6/19/2018 FUEL TANK - BREATHER SYSTEM GASKET. INT. FKM X TAPPO ZADI>10L/MIN

that's all I got from them; when I took it in for my initial service they did a ECU update for warranty when they checked the system as it said it needed one; but apparently it wasn't the ECU SW UPDATE.

also today I had my check engine light come on randomly at 1500+ miles; luckily a shop was near by and they said the code was for the EXO SERVO MOTOR ERROR. They supposedly calibrated the motor and cleared the codes.
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Any idea when you'll be getting the rest of the recalls done? Did they give you any sort of time frame on how long it would take to complete them all?
Any idea when you'll be getting the rest of the recalls done? Did they give you any sort of time frame on how long it would take to complete them all?
I actually went into the dealership to sort this out yesterday when I needed to finish up my paperwork because they messed up something :p

I have things scheduled for this Monday, July 9th; they could see it Sunday but weather is supposed to be nice so... I can wait.

They said they had all the parts already except for the side stand; but stated not all bikes need the part changed and it's just a check to see if it does need it replaced. If it did apparently the part wouldn't come in until August 1st at the earliest but bike wouldn't be sitting in the shop waiting for it of course. And since the other parts are already in; it will take but a couple hours he said 2-3 at the most.

So far all my service experiences on the bike and at 2 different dealerships have been good experiences... usually same day walk-ins. Just hope this one goes well.

Oh on the plus side because they messed up my paperwork apparently, my warranty gets to be pushed out a month so free extended warranty lol
Glad to hear that there doesn't seem to be any issues in sourcing most of the replacement parts. And thats sweet that due to a clerical error you're getting an extension on the factory warranty.
So I just got back from the dealership had all 4 out of the 5 remaining recalls taken care of today (the gas tank was already done from before). It took 2 hours total from drop off to pick up. Each of the 4 tasks was 0.3 hours labor (that's how much Ducati is reimbursing I guess). The side stand was a just a check of some magnet piece and mine didn't need it replaced so it's checked off too; but they still put 0.3hrs labor lol. I'm not sure what the clutch kit did maybe someone out there can chime in; but for some reason it does feel like I don't have to completely close the clutch to engage anymore (can put a finger in between which I really couldn't do before). Also not sure what the ECU software update was for since it had an ECU update from my initial service when he read the diagnostic tool and said it needed one. Strangely enough my quickshifter seems to be working a lot smoother than before lol... I thought I was just imagining it so tried various shifting low rpm/high rpm, slow/fast upshift and no more shifter fighting me back (I never had the QS fail like some others stated from possible overheating); I did have it jerk or struggle on shifts at low rpm or slow acceleration but on the ride home nothing like that. But this could just be a coincidence and my imagination :p
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Well at least they were able to address most of the issues with a single visit, though it sounds like you may have been charged for some pretty lax labor lol. Wonder if all these ECU updates are in an attempt to make the bike run a bit cooler. Good news about the QS.
Well at least they were able to address most of the issues with a single visit, though it sounds like you may have been charged for some pretty lax labor lol. Wonder if all these ECU updates are in an attempt to make the bike run a bit cooler. Good news about the QS.
lol not charged to me... that's charged to Ducati... guess that's how much Ducati is paying shops for the work.
So rain finally stopped yesterday and noticed my clutch most likely has air in the line... because sometimes it won't engage until almost all the way in; I've adjusted the lever so the screw is all the way in to help but no luck every now and then. I have to pump the lever sometimes to help it along. It's still ride-able but annoying when rolling from a complete stop. Of course using the QS afterwards so no issue there but 99.9999999999% sure it was the shop's fault after having the warranty work done with the clutch kit... because it was fine before :( set up an appointment on Tuesday to have it bled.
Tonight had the kick stand light stay on; the little magnet popped out and kept sticking to the spring luckily we spotted the magnet and put it back in place and taped it up to get home. Going to the shop tomorrow to give them **** for checking it off on the recall list and not having done squat to it.
So they marked off the repair as being complete or not required? Either way it seems like you might have to be double checking their work.
So they marked off the repair as being complete or not required? Either way it seems like you might have to be double checking their work.
The paperwork doesn't explain it; just shows complete but it was not required according to the mechanic. Instead of waiting on a new side stand for 6 weeks they took it off their other bike and put it on within 30mins.
Is there a way to look up what recalls have been complete for your vin? Ducati.com maybe?
Is there a way to look up what recalls have been complete for your vin? Ducati.com maybe?
Ducati

but it never showed anything for my bike :( I'm just assuming it doesn't have the V4S in the system yet or perhaps just my VIN atm.

If you go to any dealership they can look it up and they pulled up a list of recalls for my bike and gave me a copy of the printout.
So just got a list of recalls for my VIN I'll list them here

TYPE ID # REPAIR DATE DEFECT CODE DEFECTIVE PART
RECALL CR150 SRV-TSB-18-005 ECU SW UPDATE (NO JAP)
RECALL CR152 SRV-TSB-18-007 NUMBER PLATE HOLDER SEALS RUBBER PAD
RECALL CR154 SRV-TSB-18-009 UPDATE OF SIDE STAND PAN V4
RECALL CR153 SRV-TSB-18-008 UPGRADE OF BREMBO BREMBO CLUTCH FLOATING PISTON KIT
RECALL 734479 6/19/2018 FUEL TANK - BREATHER SYSTEM GASKET. INT. FKM X TAPPO ZADI>10L/MIN

that's all I got from them; when I took it in for my initial service they did a ECU update for warranty when they checked the system as it said it needed one; but apparently it wasn't the ECU SW UPDATE.

also today I had my check engine light come on randomly at 1500+ miles; luckily a shop was near by and they said the code was for the EXO SERVO MOTOR ERROR. They supposedly calibrated the motor and cleared the codes.
Hi, Can you share any information on the recall 'fuel tank - breather system' - reason I ask is my v4 is <400Kms old and now has cold start problems, eventually starts and will start as normal when warm.... I'm thinking blocked breather? Anyway its join for first service soon so will have this sorted then.
Hi, Can you share any information on the recall 'fuel tank - breather system' - reason I ask is my v4 is <400Kms old and now has cold start problems, eventually starts and will start as normal when warm.... I'm thinking blocked breather? Anyway its join for first service soon so will have this sorted then.
the recall is for fuel vapor spraying out when you open the gas cap when it gets hot; don't believe it's the issue you are seeing.
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