Picked up my brand new V4 recently oil level low put in half a litre to top of two marks then took to another bike shop for first 600 service also a ducati dealer, when i leave it in my garage overnight have to take out half a litre of oil because of overfill. Can,t see how a dealer will get it right, (put in oil, start engine to fill filter then wait for hours so all oil drains in sump) surely they can get an exact amont for fill from ducati. Let oil drain for a couple hours don,t start engine put exact amount in and get customer to check before next ride?
I had a similar experience. My dealer never filled it back up correctly after the 600 mile service so I was driving around for a few thousand miles with too little oil . I figured it out after over filling it when I changed the oil myself afterwards .....
grip bars , grab throttle and twist !